Mercedes-Benz Maintenance Service
At Mercedes-Benz, we understand the importance of a safe and comfortable journey to drivers. That is why we offer Maintenance Service Plan to keep your vehicle at optimum condition.
Maintenance service includes “Service A” and “Service B”. Please follow the service indicator light to conduct service session once every 12 months or for every 12,000 kilometres1 travelled to ensure the best care for your Mercedes in the most efficient manner.
1Whichever comes first
Service A for Petrol models
Checklist: 40 items2
Service scope includes:
- Check function of control units with Mercedes-Benz XENTRY Diagnostic
- Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
- Check horn
- Check indicator lamps in instrument cluster
- Check interior illumination
- Reset service indicator in instrument cluster
- Replace A/C combination / interior compartment dust filter (if applicable)
- Replace A/C dust filter in engine compartment (if applicable)
- Check battery for KEYLESS-GO Key (if applicable, excluded parts)
- Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
- Check charging cable for mechanical damage (if applicable)
- Check charging socket for mechanical damage (if applicable)
- Check starter (if applicable)
- Clean seal on Vario roof (if applicable)
- Apply lubricant to seal on Vario roof (if applicable)
- Vario roof: Clean weather seal (if applicable)
- Vario roof: apply lubricant (if applicable)
- Check tyre condition
- Check wheels for damage
- Check wheels for crack formation
- Correct tyre inflation pressure
- Test brake on test stand
- Test parking brake on test stand
- Check thickness of front and rear brake pads
- Check trunk lighting
- Check expiry date of TIREFIT tire repair kit (if applicable)
- Check spare tire pressure (if applicable)
- Correct spare tire pressure (if applicable)
- Check expiry date of first aid kit
- Change engine oil and filter
- Check engine compartment air flap (if applicable)
- Check brake fluid level
- Fill in brake fluid (if applicable, excluded parts)
- Replace windshield washer system fluid
- Check AdBlue level (applicable to diesel model only)
- Fill in AdBlue (if applicable, excluded parts)
- Check battery condition
- Check Starter battery condition (if applicable)
- Check Backup battery condition (if applicable)
- Check exterior lights for proper operation
Service duration: Same-day vehicle return3
Online booking2Certain inspection items only applicable to selected models
3If no repair is required
Service B for Petrol models
Checklist: 70 items2
Service scope includes:
- Check function of control units with Mercedes-Benz XENTRY Diagnostic
- Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
- Check horn
- Check indicator lamps in instrument cluster
- Check interior illumination
- Check windshield wiper system
- Check windshield washer system
- Check headlamp cleaning system (if applicable)
- Reset service indicator in instrument cluster
- Replace A/C combination / interior compartment dust filter (if applicable)
- Replace A/C dust filter in engine compartment (if applicable)
- Check battery for KEYLESS-GO Key (if applicable, excluded parts)
- Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
- Check seat belts for external damages
- Check seat belt buckles for external damages
- Check charging cable for mechanical damage (if applicable)
- Check charging socket for mechanical damage (if applicable)
- Check starter (if applicable)
- Clean seal on Vario roof (if applicable)
- Apply lubricant to seal on Vario roof (if applicable)
- Vario roof: Clean weather seal (if applicable)
- Vario roof: apply lubricant (if applicable)
- Check tyre condition
- Check wheels for damage
- Check wheels for crack formation
- Correct tyre inflation pressure
- Test brake on test stand
- Test parking brake on test stand
- Check thickness of front and rear brake pads
- Remove & install wheels for thickness check of front and rear brake discs
- Check trunk lighting
- Check expiry date of TIREFIT tire repair kit (if applicable)
- Check spare tire pressure (if applicable)
- Correct spare tire pressure (if applicable)
- Check expiry date of first aid kit
- Change engine oil and filter
- Check all visible parts for damage
- Check all visible parts for leaks
- Check visible area of poly-V belt for wear
- Clean water drain in air duct (if applicable)
- Clean water drain in water duct (if applicable)
- Check engine compartment air flap (if applicable)
- Check engine coolant level
- Fill in engine coolant level (if applicable, excluded parts)
- Check brake fluid level
- Fill in brake fluid (if applicable, excluded parts)
- Replace windshield washer system fluid
- Check power steering fluid level
- Fill in power steering fluid (if applicable, excluded parts)
- Check AdBlue level (applicable to diesel model only)
- Fill in AdBlue (if applicable, excluded parts)
- Check active body control fluid level (applicable with this equipment)
- Fill in active body control fluid (if applicable, excluded parts)
- Check battery condition
- Check Starter battery condition (if applicable)
- Check Backup battery condition (if applicable)
- Check wiper blades condition
- Check headlamp range adjustment system (excluding Xenon headlamp)
- Check the adjustment of headlamps (if applicable)
- Correct the adjustment of headlamps (if applicable)
- Check exterior lights for proper operation
- Check all visible parts for leaks
- Check all visible parts for damage
- Check condition of flexible coupling
- Check play of front axle ball joints
- Check front axle rubber boots condition
- Check play of track rods
- Check play of drag link linkage
- Check track rods rubber boots condition
- Check condition of suspension struts / shock absorbers and springs
Service duration: Same-day vehicle return3
Online booking2Certain inspection items only applicable to selected models
3If no repair is required
Service A for All-electric models
Checklist: 59 items
Service scope includes:
- Check function of control units with Mercedes-Benz XENTRY Diagnostic
- Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
- Check horn
- Check indicator lamps in instrument cluster
- Check interior illumination
- Check windshield wipers for proper operation (if applicable)
- Check windshield washer system for proper operation (if applicable)
- Check headlamp cleaning system (if applicable)
- Reset service indicator in instrument cluster
- Replace A/C combination / interior compartment dust filter (if applicable)
- Replace A/C dust filter in engine compartment (if applicable)
- Replace dust filter for rear air conditioning system (if applicable)
- Check battery for KEYLESS-GO Key
- Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
- Check seat belts for external damages (if applicable)
- Check seat belt buckles for external damages (if applicable)
- Check exterior lights for proper operation
- Check the adjustment of headlamps (if applicable)
- Correct the adjustment of headlamps (if applicable)
- Check charging cable for mechanical damage
- Check charging socket for mechanical damage
- Check wiper blades condition
- Check/adjust contact angles of wiper arms
- Check tyre condition
- Check wheels for damage
- Check wheels for crack formation
- Correct tyre inflation pressure and enter set tire pressure in remarks
- Test brake on test stand and enter the result in remarks
- Test parking brake on test stand and enter the result in remarks
- Check thickness of front and rear brake pads
- Check trunk lighting
- Check expiry date of TIREFIT tire repair kit (if applicable)
- Check spare tire pressure (if applicable)
- Correct spare tire pressure (if applicable)
- Check expiry date of first aid kit
- Check all visible parts for leaks
- Check all visible parts for damage
- Check condition of flexible coupling
- Check play of front axle ball joints
- Check front axle rubber boots condition
- Check play of track rods
- Check play of drag link linkage
- Check track rods rubber boots condition
- Check condition of suspension struts/shock absorbers and springs
- Check air suspension bellows for damage (if applicable)
- Check high-voltage battery for visible damage (if applicable)
- Check all visible parts for damage
- Check all visible parts for leaks
- Check battery condition (if applicable)
- Check high-voltage battery
- Clean water drain in air duct/water duct
- Check brake fluid level
- Fill in brake fluid (if applicable, excluded parts)
- Check main circuit coolant level (if applicable)
- Refill coolant in main circuit (if applicable, excluded parts)
- Check coolant level in high-voltage battery circuit (if applicable)
- Refill coolant in high-voltage battery circuit (if applicable, excluded parts)
- Check windshield washer system fluid level
- Refill windshield washer system fluid
Service B for All-electric models
Checklist: 65 items
Service scope includes:
- Check function of control units with Mercedes-Benz XENTRY Diagnostic
- Delete fault memory with Mercedes-Benz XENTRY Diagnostic (if applicable)
- Check horn
- Check indicator lamps in instrument cluster
- Check interior illumination
- Check windshield wipers for proper operation (if applicable)
- Check rear window wiper for proper operation (if applicable)
- Check windshield washer system for proper operation (if applicable)
- Check rear window washer system for proper operation (if applicable)
- Check headlamp cleaning system (if applicable)
- Reset service indicator in instrument cluster
- Replace A/C combination / interior compartment dust filter (if applicable)
- Replace A/C dust filter in engine compartment (if applicable)
- Replace dust filter for rear air conditioning system (if applicable)
- Check battery for KEYLESS-GO Key
- Replace battery for KEYLESS-GO Key (if applicable, excluded parts)
- Check seat belts for external damages (if applicable)
- Check seat belt buckles for external damages (if applicable)
- Check exterior lights for proper operation
- Check the adjustment of headlamps (if applicable)
- Correct the adjustment of headlamps (if applicable)
- Check charging cable for mechanical damage
- Check charging socket for mechanical damage
- Check wiper blades condition
- Check/adjust contact angles of wiper arms
- Lubricate hinges of rear-end doors (if applicable)
- Check tyre condition
- Check wheels for damage
- Check wheels for crack formation
- Correct tyre inflation pressure and enter set tire pressure in remarks
- Test brake on test stand and enter the result in remarks
- Test parking brake on test stand and enter the result in remarks
- Check thickness of front and rear brake pads
- Remove & install wheels for thickness check of front and rear brake discs
- Check trunk lighting
- Check expiry date of TIREFIT tire repair kit (if applicable)
- Check spare tire pressure (if applicable)
- Correct spare tire pressure (if applicable)
- Check expiry date of first aid kit
- Check all visible parts for leaks
- Check all visible parts for damage
- Check condition of flexible coupling
- Check play of front axle ball joints
- Check front axle rubber boots condition
- Check play of track rods
- Check play of drag link linkage
- Check track rods rubber boots condition
- Check condition of suspension struts/shock absorbers and springs
- Check high-voltage battery for visible damage (if applicable)
- Check all visible parts for damage
- Check all visible parts for leaks
- Check cooling & heating system for leaks (applicable with EQA/EQB/EQC)
- Check battery condition (if applicable)
- Check high-voltage battery
- Clean water drain in air duct/water duct
- Check brake fluid level
- Fill in brake fluid (if applicable, excluded parts)
- Check main circuit coolant level (if applicable)
- Refill coolant in main circuit (if applicable, excluded parts)
- Check coolant level in high-voltage battery circuit (if applicable)
- Refill coolant in high-voltage battery circuit (if applicable, excluded parts)
- Check windshield washer system fluid level
- Refill windshield washer system fluid
- Replace 2 wiper blades for front window
- Replace wiper blade for rear window (if applicable)
Maintenance Service Package Offer
Purchase a maintenance service package for 4 or 6 times to enjoy up to 30% off discount!
4-times service package
Service scope:
- Service A x 2 sessions
- Service B x 2 sessions
- Get 20% off discount upon purchase
Online booking
6-times service package
Service scope:
- Service A x 3 sessions
- Service B x 3 sessions
- Get 30% off discount upon purchase
Online booking
Weekend Express Maintenance Service
We understand the importance of personal time, as such, our Weekend Express Service4 ensures that your vehicle is ready in 80 minutes3 so that you can spend the rest of your break on what you enjoy most.
Weekend Express Maintenance Service is available every Saturday, Sunday and Public Holiday at our Mercedes-Benz Authorised Service Centre.
3If no repair is required
4Advance booking required
Top reasons for choosing Mercedes-Benz Maintenance Service
- The Genuine XENTRY diagnostic system effectively diagnose your vehicle in depth
- Professional technicians who are trained by Mercedes-Benz to service models from any year.
- Mercedes-Benz GenuineParts guaranteed
- Officially authorised maintenance helps ensure resale value